That’s what the partnership is. We monitor it around the clock, step in when something needs attention, and keep it current. You’re never buying a tool and getting abandoned — it’s our operations team running in your shop.

You’re not re-tiered mid-term. A cap-and-overage allowance — roughly twice your signing volume — absorbs the growth at a modest per-file rate until your term renews. At renewal, your rate resets to match your real volume, in either direction.

No penalty for leaving — we operate on good faith. Written notice, 30 days, done, mid-term or not. Anything already in flight stays on-system through that window so nothing gets stranded mid-close. Your data exports in standard formats, always yours, within 30 days.

Every Mycelian build is custom — wired to your office, your LOS, your people. It isn’t a shared product you subscribe to and swap out next quarter. The term matches what’s actually built: a system made once, for you, meant to run for years.

About 6 to 8 weeks — 71 calendar days at Presto. The audit sets the speed: the better we map your shop and the faster we get access, the sooner it ships.

Encrypted in transit and at rest, access restricted to authorized roles. Every agent action is logged — your audit trail builds itself.

You won’t need to once we’re live. Contacts, segments, every touch across every channel, marketing ROI, and your compliance clocks all live on one system already — it’s not a separate bill, it’s already in the Retainer.

The Boutique tier was designed for shops running up to 15 active loan files a month. Presto isn’t a giant either — that’s the point. Small shops feel missing infrastructure most.

Whatever you already run. Presto’s build wraps Calyx today, importing files via MISMO 4.3 XML. Your own LOS gets mapped during the audit and wired in at Build — we connect to what you have, not the other way around.

It replaces the 11 p.m. catch-up, not your people. Your team stops doing robot work; the robots don’t do the judgment work. You stay the licensed professionals.

Most teams don’t feel replaced — they feel relieved. What this takes over is the part nobody enjoys: chasing status, answering the same question at midnight, hunting for a file. Your people keep doing the part that actually needs a person.

It doesn’t get less yours — it gets named after your own culture. Presto’s agents are called Sophie, Lonnie, Grace, Lex; yours would be whatever fits your shop. And you’re never handed off to a stranger, either — the same person is with you before, during, and after. This runs your operations. It doesn’t replace what makes the place actually yours.

Each office gets its own system. Your build fee drops with every office you add. Your monthly retainer stays the same for each one.

Fair, and we’d rather you go in skeptical than sold. This isn’t a slide deck — it’s running right now, and we’ll tell you plainly what isn’t finished yet too. You’re also not talking to a sales rep — you’re talking to the people who built it, including the architect who’d build yours.

It would be, if it were still a pitch. It’s not — it’s a real system, running right now for a real brokerage, built by a named architect you can actually talk to. Nothing here is theoretical.

You don’t have to understand the machinery to trust what it’s built around: your human touchpoints, not around you. This was designed to elevate you, not blow past you: it surfaces, tracks, flags, and hands the actual judgment call back to you every time. You stay the licensed professional; the system’s whole job is surfacing what would otherwise be missed, before it reaches you.

A mycelial network is decentralized and autonomous — millions of threads sustaining an ecosystem without a central manager. That’s the system, for your brokerage.